How to Make a Complaint

Last updated: October 2026

Every homeowner who reaches out to Principleauthorities Tree Service should get a fair and honest experience. If something went wrong, tell us. This page shows how to file a complaint and what comes next. It is a general template and is not legal advice.

Topics We Want to Hear About

You can write to us about:

• How your call or contact with Principleauthorities Tree Service went
• How your personal information was handled
• Anything on this site that seems unclear or wrong
• The behavior of a provider we connected you with

If the Issue Is With a Provider

Providers in our network are independent businesses. They answer for their own quotes, prices, work and customer service. If you have a problem with tree work at your home, the usual first step is to raise it with the provider directly and keep a written record.

Please still let us know. Feedback about providers helps keep our network honest, and providers who often fall short may be removed. Keep in mind that Principleauthorities Tree Service cannot settle contract disputes, refund money for a provider's work, or make decisions for a provider.

Sending Your Complaint

Email contact@principleauthorities.property and include:

• Your name and the easiest way to reach you
• The date you contacted us or the provider
• The number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you would like

After You Write

We will confirm receipt by email, usually within a few business days. We then look into what happened, which may include contacting the provider, and send you a reply with what we found and any steps we are taking.

Still Not Happy?

If our answer does not satisfy you, reply and ask us to take another look. You can also reach out to your state's consumer protection office or attorney general, or to your local Better Business Bureau. For concerns about licensed contractors, a state or local licensing office may be able to help.

Contact

Email: contact@principleauthorities.property